LEGAL TERMS OF USE SITE 

1. Object.

1.1 . These legal conditions governing the use and access conditions www.cuchillosonline.com Web site ( hereinafter the "Site" ) site property Tomás Gómez Services, SL (hereinafter " My Company").

1.2 . The use or access to this site means that you (the " User " ) acknowledges having read and understood these Legal Terms of Use , and agree to comply in full.

1.3 . If you as a user does not agree with any of these conditions you must stop accessing this site .

 

2 . Ownership of the Site .

2.1. In accordance with Law 34 /2002 of July 11 and other applicable legislation we hereby inform you that this web site is owned www.cuchillosonline.com the company company name " My Company " and CIF number B98365489 .

2.2 . This entity has its registered office in Town Street apprentice, 17 46017 - Valencia / Spain . "

2.3 . You can contact " My Company " in phone number ( +34) 963 410 335 or email ecommerce@tomasgomezservicios.es

2.4 . Unless expressly stated otherwise , communications with " My Company " may be made by regular mail at the address or via email. The company will contact the user via email, at the address in its possession or will be provided in this regard.

 

3 . Operation of the site.

3.1 . " My Company " reserves the right to modify, at any time, unilaterally and without prior notice to its users , content , structure , operation or access conditions of this site.

3.2 . However, site users are aware and accept that some of the information contained herein may be incorrect , incomplete or outdated room , or contain typographical errors. " My Business " is not required to update the content on this site and will not be responsible for any failure to update the information. It is your sole responsibility to evaluate the accuracy and / or usefulness of any information , advice, opinion, or other content available through this site.

3.3 . Also " My Company " reserves the right to temporarily suspend, without prior notice, access to this site for maintenance, renovation , improvement or repair .

3.4. The user is forbidden to use this website for sending , transmitting or publishing any unlawful, threatening, libelous , defamatory, propaganda , slanderous, obscene , pornographic or other material that could give rise to civil or criminal liability under applicable law, from which these facts in any case you are responsible .

3.5. " My Company " does not warrant that this website or the servers that hosted are free of viruses and other potentially dangerous software , and the availability , continuity, usability and infallibility of the operation of this site , its services or its content , neither the legality, reliability or usefulness of the information and content provided by third parties through this site.

3.6 . Generally this site may only use natural and legal with legal capacity in accordance with applicable law people. Exceptionally may use the minor 's age who have previously obtained the permission of their parents or legal guardians , who will be responsible for the use that the minor charge of the Site .

 

4 . User behavior . Prohibitions.

4.1 . The use of content and services offered by " My Business " will be under the sole risk and responsibility.

4.2 . The company assumes no duty or obligation to verify or monitor the content and information provided by users .

4.3 . The user undertakes to use the website and all content and services of a diligent manner , always subject to the law, morality , and the general conditions , while maintaining respect for other users.

4.4 . The user undertakes to make appropriate use of materials and information contained on the website , not using them for illegal or criminal purposes , which infringe the rights of others , or violate the regulations on intellectual property and industry , or any other applicable legal standards , the only responsible to " My Company " and third parties for breach of the provisions above .

4.5. The user agrees not to transmit , insert , disseminate or make available to third parties any such material and contrary to law , morality , public order and the general conditions of use information.

4.6 . In any case , the user must always provide accurate information that can not lead to any confusion and incorrect identification data, and never impersonating others or on their behalf .

4.7 . In relation to the infringement of any irregularity , remember that the IP address of your computer is logged when accessing our website.

 

5 . Protected areas of the website.

5.1 . Generally for access to the services of " My Company " no subscription or user registration is required.

5.2 . The use of certain services may be conditional upon obtaining a personal account by recording the user. This record shall be made in the manner expressly indicated on the website .

5.3 . This site may contain restricted areas , under IDs and passwords or other security mechanisms. The user will not attempt to access these restricted areas if it is not duly authorized by " My Company " , or manipulate or attempt to circumvent protection mechanisms established by it.

5.4 . The user who has been authorized by " My Company " to access any of these protected areas will be solely responsible for maintaining the secrecy and not disclose to third parties , IDs , passwords and other security methods to " My Company " put available to access protected areas. The user will therefore be solely responsible for any damages arising from not keep secret the mechanisms mentioned above.

It informs the user that the attempt of unauthorized access to restricted areas of this site may be subject to civil and / or criminal .

6. Intellectual property .

6.1 . All site content , including, without limitation and without limitation, trademarks, logos, graphics , images, sound and video files , software, programming code , text , icons, and names that identify services (hereinafter " materials " ) are owned by " My Company " and are protected by the current legislation on intellectual and industrial property .

6.2 . User access to this site does not imply any waiver , assignment or transfer of such property rights , in whole or in part for this reason , access to this content or elements does not, under any circumstances, the user the ability your copy, sale, modification , reproduction, release , assignment, transfer or creation of new products or services derived from the information and elements contained herein.

6.3 . That is why the user of this site shall not, without the prior express written authorization of " My Company " , copy, distribute , download, modify , remove , delete , modify, publish, transmit, or in any way exploit the containing materials .

6.4 . The user has no rights or licenses in connection with the service and the elements in it, except the limited right to use the service in accordance with the conditions applicable law. You may only use the contents or elements that you access through the services of " My Company " for their own use and needs, agreeing not to make any direct or indirect commercial exploitation , or the services or materials , elements , or information obtained through the same .

7. Data Protection and Privacy Policy .

7.1 . In accordance with the provisions of current legislation on protection of personal data , " My Company " informs the user of the existence of a file of personal data that contains the data that users enter the site. " My Company " is responsible for the file .

7.2 . The user and the data subject is informed and gives his unequivocal consent that by completing the various forms your personal data will be incorporated into the files of " My Company " , with the aim of offering and providing our services and keep the user informed about the products offered.

7.3 . " My Company " is committed to fulfilling its obligation of confidentiality with respect to personal data and its duty to keep them confidential . For these purposes it shall take reasonable security measures prescribed by law to avoid its alteration , loss or unauthorized access .

7.4 . Users may exercise their rights of access, rectification , cancellation and opposition of their personal data in the terms established in the current legislation , through form , "My address " .

8. Use of Cookies Policy .

8.1 . "Cookies " are text files that the servers hosting websites send to the browsers of its users. Cookies can not be executed or may contain viruses , and can only be read by the server that hosts the website.

8.2 . This site requires the use of " Cookies" for proper operation .

9. Information provided by users.

9.1 . This site may contain public forums , chat rooms ( " chats ") and other mechanisms through which members can express their views and exchange files electronically. The information , communications and files sent through these forums and rooms along with email addresses and other communications disclosed by users will not be considered confidential material.

9.2 . When users transmit or post any information to this site, will be giving permission to "My Company " to use such information, including , without limitation, the use , reproduction, transmission, publication or delivery of such information for any purpose, including without limitation , reproduction, disclosure, transmission , publication or delivery of such information.

9.3 . " My Company " assumes no responsibility for the content of the information or communications sent by users through these areas.

10. Disclaimer of Warranties and Responsibilities.

10.1 . All information contained on this site is provided " as is" without " My Company " give warranties of any kind , either express or implied, as to the accuracy , reliability and completeness of this site. " My Company " makes no warranty , express or implied , including, without limitation and without limitation, non-infringement of quality, merchantability or fitness for a particular purpose.

10.2 . " My Company " does not warrant that this website or the servers that host , are free of viruses and other potentially dangerous software.

10.3 . " My Company " does not guarantee the availability , continuity, usability and infallibility of the operation of this site , its services or its contents , or reliability or usefulness of the information and content provided by third parties through this site. Although " My Company " makes every reasonable effort to ensure the availability , access, continuity, and infallibility of the operation and its services , " my business " does not guarantee the same , they can be interfered with by numerous factors outside of it . Therefore not be liable ( to the limits established by the law in force ) , for damages of any kind caused to the user as a result of said unavailability, failure of access and lack of continuity.

11. Disclaimer .

11.1 . " My Company " is not responsible in any way for any direct or indirect damages , lost profits or loss of data and / or customers resulting from the use by the user or the inability to use this website.

11.2 . This site may contain hypertext links (" Links" ) and references to other sites and web pages that can not be controlled by " My Company " in these cases " My Company " is not responsible for the content that may appear on these pages.

11.3 . The user agrees to leave exempt " My Business " from liability for the acts or omissions of users based on the content on this site .

11.4 . You understand and agree that any content , software or any other material that you download or otherwise obtain through this site is at your own risk, and that he and you will be solely responsible for any damage or loss of data caused to your computer systems.

11.5 . " My Company " has made every reasonable means to ensure that the information contained on this site is accurate. However , users of the site agree to know that some of the information contained in this site may be inaccurate, incomplete or outdated room , or contain errors .

12. Exclusion Law and Severability .

12.1 . " My Company " reserves the right to cancel , delete, or disavow the use of all or any of the services on the website any user without notice if in its discretion, and in any circumstance , it was performing improper use.

12.2 . If a court of competent jurisdiction that any provision contained in these legal conditions is illegal or invalid, such provision shall be excluded if it is legally required. You expressly agree that the remaining non-excluded provisions shall not be modified , and will continue in full force .

13 . Governing Law and Jurisdiction.

13.1 This site is located and operated from Spain . All matters relating to this site are governed by Spanish law and are subject to the jurisdiction of the Courts and Tribunals of Spain , without giving effect to any principles of conflicts of law . In cases where the user does not have the status of consumer or domiciled outside Spain , " My Company " and the user of the Courts " My City" subject , expressly waiving any other jurisdiction I could correspond.

13.2 . If you decide to use or view this Site from outside Spain , you should be aware that it does on its own initiative , and are responsible for compliance with applicable local laws.

14 . Duration and review.

14.1 . Although the legal relationship between " My Company " and the user, arising from access and use the site for an indefinite period shall be considered finished when the company amend these terms and conditions . At the time the company announced the change in the general conditions, and the user to access and use the services and content of the site, be deemed to be initiated a new legal relationship between the parties equally indefinite.

14.2 . Without limiting the foregoing , the company " My Company " is empowered to suspend, discontinue or terminate unilaterally at any time without notice or cause, the provision of any services offered.

14.3 . " My Company " reserves the right to revise , unilaterally and without prior notice, these Terms of Use at any time. The revised terms will take effect as soon stay posted on this site . If the user makes regular use of this site you should review the Terms regularly and refrain from accessing the site if you do not consider acceptable any revised terms .

 

15 . Delivery of services

15.1 . Delivery times vary depending on the type of transmission:

3 to 5 working days for normal deliveries . In the case of the Canary Islands in 3-6 working days. For international shipments will be from 5 to 7 working days.

Between 2 and 3 days standard shipping. In the case of Ceuta and Melilla , the period is 3 to 5 days.

And 1 to 2 working days Express delivery national , for shipping to Canary Islands , Ceuta , Melilla and international outside the designated area (1,2,3 and 4) , you see .

15.2 . Shipping costs depend on the amount of the purchase order placed , not for the entire user shopping .

Peninsula : for less than € 175.00 order will transport 5,00 € / order exceeding € 175.00 will be shipped with all expenses paid .
Baleares : € 300.00 for lower order transport will be 15,00 € / exceed € 300.00 order will be shipped with all expenses paid .
Ceuta and Melilla: € 300.00 for lower order transport will be 15,00 € / order exceed € 300.00 will be shipped with all expenses paid .
Canary : 40,00 € , at this price is added the Office of arrival (21 € ) and IAMS , IGIP Taxes (equivalent to VAT) .
International: Zone 1: 20 € / Zone 2: 23 € / Zone 3: 34 € / Zone 4 : 42 € .

Zone 1: France
Zone 2: Belgium, Luxembourg, Monaco , Germany , Austria , Holland, Italy and the UK.
Zone 3: Bulgaria, Czech Republic, Hungary , Poland , Romania , Slovakia , Slovenia , Denmark and Ireland.
Zone 4 : Estonia, Finland, Greece , Latvia , Sweden, Switzerland, Norway and Lithuania.

* THE cost of carriage shall be as specified above for packages up to 5 kg If the order exceeds this weight , see .

16 . Returns .

16.1 . You can return a product as follows : refund requests through our website and a carrier pick up the item at the address that you specify, always located in the same country that you have made your order. The carrier will contact you. In accordance with the provisions of art. 44 of Law 7 /1996 of 15 January Retail Trade , the customer is entitled to revoke the order requested within 10 calendar days of receipt thereof, after notifying ecommerce@cuchillosonline.com
Circumstances that may cause a change include:

1 - If the product you ordered does not satisfy you : To make the refund , the product must be in perfect condition in its original packaging with manuals , accessories and promotional gifts including you. Once we receive the merchandise in our stores , and after checking the status , we will proceed to refund the amount according to the method of payment used by the customer , if the customer decides to exercise this right of withdrawal be borne by the customer and the cost of returning any damage suffered by the product or merchandise. Also, the cost of collection will be borne by the customer ( equivalent to shipping amount for the type of product purchased and shipped to destination).

2nd - defective Product Origin: In this case, www.cuchillosonline.com manage change within fast as possible. The change will always be for the same item or reference . If you make an exchange for another item, or the product was in excellent condition and the return postage will have to be new ships sunk by the customer.
3rd - Product by mistake does not respond to the order:
www.cuchillosonline.com bear the costs of collecting the wrong item and send the correct order made. www.cuchillosonline.com make changes or refunds if:
a) Prior to our customer service communication is given : This step is essential regardless of whether the reason for the return. You can do so by sending a letter expressing the reasons for return by e -mail to the email address ecommerce@tomasgomezservicios.es . We will tell you how you can act to return the item and confirm it if necessary .
b ) The item to be returned must be properly packaged for return : www.cuchillosonline.com not be responsible for refunds on manipulated or used by the customer and products , those returned without the original factory packaging . www.cuchillosonline.com not be refunded or perform any forwarding of goods until it has verified the receipt and status of packaging and accessories item being returned by the factory .
- The price return is originally contained in the order , except in case of returns for product dissatisfaction .
- There shall be no right of withdrawal beyond the said period .

16.2 . For hygiene reasons , we can not return or exchange , all products that have been used and therefore have been in direct cont